Outlook name cache file not updating

I've effectively lost even more emails in cached mode.

I tried logging in on my own PC as the effected user creating a whole new email profile it also only populates to January 30th.

There will be a message with the name of the offending email.

It will probably be found in the "Local Failures" folder.

Once those emails were deleted the issue disappeared. In Outlook look in the "Synch Issues" folder on said computer.When I disable outlook's cached mode and restart outlook their inbox populates normally with all emails.If I turn cached mode back on and restart outlook it goes back to the same point in time when the emails originally stopped arriving.The easiest way to verify this is the problem is to log in to your Outlook Web Mail, if you are using Office 365 you can log in at https://portal.using your username and password.If you can see the appointments in your shared calendars online then the issue is more than likely due to the cache on your Outlook needing refreshing, here are the steps to fix the problem: Please note.

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